Question 1

How do I book a tour?

Accepted Answer

You can book any tour by contacting us via WhatsApp. Just click the "Book via WhatsApp" button on any tour page, and we will confirm your booking within minutes.

Question 2

What languages do your guides speak?

Accepted Answer

All our guides speak Russian and English fluently. Some also speak Turkish, Arabic, and other languages upon request.

Question 3

Can I customize a tour?

Accepted Answer

Yes! We offer fully customizable private tours. Contact us via WhatsApp with your preferences and we will create a personalized itinerary for you.

Question 4

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before the tour. Cancellations within 24 hours are non-refundable, but we can reschedule for another date.

Question 5

Are entrance fees included?

Accepted Answer

Yes, entrance fees to all attractions mentioned in the tour description are included in the price, unless stated otherwise.

Question 6

Do you provide hotel pickup?

Accepted Answer

Yes, hotel pickup and drop-off are included in all our full-day and half-day tours. For meeting point details, check the specific tour page.

Question 7

How do I pay for the tour?

Accepted Answer

Payment can be made in cash (USD, EUR, or TRY) directly to the guide on the day of the tour, or via bank transfer in advance.

Question 8

What if the weather is bad?

Accepted Answer

Tours operate rain or shine. In case of extreme weather conditions, we will contact you to reschedule or offer a full refund.

Frequently Asked Questions