Effective Date: [25/06/2025]
Last Updated: [25/06/2025]
Touronic.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.touronic.com, use our services, or interact with us through any communication channel.
By accessing or using Touronic.com, you agree to the terms outlined in this Privacy Policy.
We collect different types of information in order to provide and improve our services:
Full name
Email address
Phone number
Billing address
Passport information (for specific tours if required by law)
Payment details (processed through secure third-party platforms)
Browser type and version
Device type
IP address
Cookies and usage data
Language preferences
Referral sources
We use your information for the following purposes:
To process bookings and reservations
To communicate with you about your orders or customer support requests
To personalize your experience and improve our website
To send marketing and promotional materials (with your consent)
To comply with legal and regulatory obligations
To prevent fraud and ensure platform security
We do not sell your personal information. However, we may share it with:
Local tour operators and service providers (only when necessary for your booking)
Payment processors and IT support partners
Legal authorities if required by law or in case of fraud/security investigations
Marketing partners (only with your explicit consent)
All third parties we share data with are required to comply with data protection laws and maintain the confidentiality of your information.
We use cookies and similar technologies to:
Analyze website traffic and usage patterns
Remember your preferences for future visits
Enable certain features like language selection and login sessions
You can manage your cookie preferences through your browser settings.
We retain your personal information for as long as necessary to:
Fulfill the purposes described above
Comply with legal obligations (e.g., tax or travel regulations)
Resolve disputes and enforce agreements
After that, your data is securely deleted or anonymized.
You have the following rights regarding your personal data:
The right to access, update, or delete your personal information
The right to withdraw consent at any time
The right to object to data processing
The right to data portability
The right to lodge a complaint with a supervisory authority (e.g., KVKK or GDPR regulators)
You may exercise your rights by contacting us at:
📧 privacy@touronic.com
We implement technical and organizational measures to protect your personal data, including:
SSL encryption
Firewalls and access control
Regular vulnerability assessments
Secure third-party platforms for payments and bookings
However, no system is 100% secure. We urge you to take caution and protect your login credentials.
Touronic.com does not knowingly collect data from children under the age of 16. If we become aware of such data, we will delete it immediately unless required for legal compliance (e.g., family tour bookings with parental consent).
Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws, but we ensure that adequate safeguards are in place.
Our website may contain links to other websites or platforms. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before providing any information.
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the new effective date. We recommend reviewing this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 privacy@touronic.com
📍 Touronic Travel, Istanbul, Turkey